Case management
Clear expectations from appointment through award
A disciplined process helps parties focus on the issues, manage time effectively, and prepare for a fair hearing.
Conflicts & Disclosure Review
The parties provide the names of organizations, representatives, witnesses, and other relevant participants to permit a conflicts and disclosure review before substantive case information is provided.
Prehearing conference
Scheduling, the issue presented, hearing format, anticipated witnesses, exhibits, motions, and logistical matters are addressed.
Hearing
Each party receives a meaningful opportunity to present testimony, exhibits, argument, and any agreed post-hearing submissions.
Award
A written decision is issued in accordance with the parties’ agreement, the governing rules, and the established record.
Virtual hearings
Virtual proceedings may be appropriate where they reduce expense, improve scheduling, and preserve a reliable record without impairing either party’s ability to present its case.
In-person hearings
In-person proceedings are available by arrangement when the parties prefer a physical hearing location or when the matter warrants one.
Exhibits and submissions
Electronic exhibit procedures, file naming, exchange deadlines, and post-hearing briefs may be addressed in a prehearing order.
Confidentiality
Confidentiality obligations are governed by the parties’ agreement, applicable rules, and law. Parties should avoid sending sensitive information before conflicts review.